Process

Creating Capability: 

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Barriers (and myths) to Effective Focus and Goal Achievement

There are many reasons given for NOT being focused, for not having an understanding of the three dimensional (Looking in, out and all around) environment in which you operate.  If you want to hear them with your own ears, go find a group of business owners whose business has recently failed - it certainly is not the only reason but these are very common with them, I can assure you.

• There is not enough time to work through process

• We can't get buy-in from….???

Creating Capability: 

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Our personal lives consist of numerous processes - some of which we are not conscious and some that we are.  A number of these are critical to our well being and on the hand, a considerable number are inconsequential. In organizations, especially in managerial or knowledge worker settings, processes are the keys to success. Processes are the sequences of activities and decisions/choices that we participate in to achieve goals which include inputs (often costly) that are transformed into outputs and outcomes. The quality and effectiveness of the key processes within our organizations are directly related  to the results we achieve.

Creating Capability: 

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Engaging in an effort to improve a key processes or an overall effort is typically  a significant undertaking that  is long term in nature and often conflicts with the daily "fire fighting" that many organizations are engaged in.   When you choose to reduce costs and/or improve capabilities by addressing how you do things (process-focus), what is the investment?    Like other business investments, the costs center around the time of your people for which you are paying for, the outside investment and of course the relevant opportunity costs for both.

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