Here I will discuss, at a high level, how you understand your organization's shared values and beliefs and then use this understanding to help create a higher performing and more inspired and engaged  organization. Culture, as we see it, is the shared values and beliefs of an organization that determine much of its success.  This is, in large part true, because culture largely determines the quality and quantity of discretionary effort both by managers and by employees.

The Gallup organization recently did a study that concluded that disengaged (i.e. unenthusiastic, unmotivated etc..) employees cost, on average, an additional 33% of the money spent on salaries.  That is,  if you’re a small business with a $1 million dollar payroll, you are incurring a $300,000+ cost burden if you do not have highly engaged employees.

How do you get there?

First of all, you have to have an understanding of what engagement is and how you measure it? Engagement is a condition in the culture of an organization by which your employees ..