Previously, I discussed a focus on processes, on the how. I'm going to next address some of the basics that still apply to today's environment and I believe always will. It is hoped that before you dive into any process, quality and/or quality improvement effort, that you'll consider these ideas if you haven't already.
Contributed by alan on 13th of December 2015 09:26:16 AM
Every organization is comprised of a set of processes - increasingly these processes span organizational boundaries and increasingly they have components (apps, programs…) that pull data from many sources and adaptively "learn". Processes have become more and more complex to set up but due to technology, often deceptively simple in operation which can hide problems.
Contributed by alan on 12th of August 2015 12:04:34 PM
Over the last 30 years, there have been a series of buzzword programs in the quality and productivity improvement area in organizations. These include such alphabetic combinations as TQM, BPR, Lean, AGILE, LSX, Six Sigma, ERP, MRPII, TOC, WCM, Kaizen, CIT, CAPM and quite a number of others. All of them have been attributed to successful business results and a few to many.
Contributed by alan on 25th of January 2013 06:25:48 AM
Does HOW you do things matter? Think of anything significant you do- think of HOW it can best be done. Now, consider HOW you do it currently. This is a great line of thought for business leaders to instill in their managers but before you go down that road, you need to ensure they are focused on the right processes. Not all processes are important but the ones that have the following characteristics are:
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A Video White Paper Overview on Behavioral Suitability Data
