Virtually every organization has a formal structure and a formal network with formal communications and systems   but each day as customers interact, projects get done, individual tasks get accomplished, it is the informal network where most of the real work gets done.  Increasingly this informal network extends out to other organizations and to customers. 

There is great benefit to understanding how your informal network works and who plays what roles and who doesn't.  Knowing the innovators, influencers,  informal coaches, relationship builders and other key roles helps you lead more effectively.  This is why we've brought on the Organalytix system to assess the informal network and quickly and efficiently provide actionable understanding on the opportunities and threats to your informal network.  The data has proven to be value to increasing innovation, customer service,  speed to market and improving performance management.  To understand more, please watch this short video: