People

Charlene Castillo's picture

Creating Capability: 

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Key to this process is the accurate and insightful data that can effectively support decision-making in each of these areas:

1. Who should we be attracting?

2. Who should we hire?

3. How can we bring them up to a level of high performance rapidly?

4. How can we create a positive mutually beneficial relationship between the employee and the company?

5. How can we manage them so that they perform at a high level and as close to optimally as possible?

6. How can we best make decisions about who should do what next and deal with the what ifs so we are prepared if we lose key people for health or other reasons.

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When you want to improve your ability to select the right people for the job, or manage them more effectively, or develop them optimally, you need to realize that decision support tools have drastically improved in the last few years.    Choosing the right employees and managing them effectively involves ongoing decisions that need to be supported with critical information.  The validated information that is now available inexpensively is a really a game changer  (in the game of management).

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With advances in behavioral science combined with digital technology, great improvements have recently been made in our ability to predict performance in specific jobs and with the underlying predictive data, to assist in better onboarding and managing employees.  When it comes time to acquire talent, develop talent, plan talent or build effective teams, if you're not understanding the natural tendencies, motivations, work preferences, task preferences and attitudes of your people, you are paying a big price whether you know it or not. 

 

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Many organizations have failed to see the full promise of talent management systems and the two most common reasons are partial implementations and failing to integrate predictive behavioral information on each employee with their talent management processes and systems.  

 

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As we enter 2016,  you hear story after story about the internet of things, the union of ecommerce with digital intelligence, cognitive computing and the cognitive business.  Even Warren Buffet has got into the act, investing billions in IBM in the last year or so, believing in their main focus on it.  Cognitive, of course, in this sense has to do with non- humans (businesses, organizations, machines, systems… ) understanding, reasoning and learning. A key aspect of this is what  getting access to the 80% of data that is "

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The recently developed capability to accurately predict whether someone will be a high, average or low performer on specific jobs is a very powerful management tool.  Increasingly,  it is one that is increasingly impacting the performance of organizations across the globe. The foundation for this capability rests in the ability to quickly profile a person's motivations, natural tendencies, preferences and attitudes along with their  knowledge and experience requirements and then relating  these to a validated job specific performance benchmark.  

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Many culture (or engagement) initiatives have little impact because they are focused on a one-time event or perhaps a series of  educational or awareness activities that often lack focus.   At the time, it feels like the right thing to do and of course, they typically further interpersonal understanding and internal communication,  however, things largely very soon revert back to "the way we were".  

 

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The Harrison Assessment reveals insights on what drives behaviors and how we typically act under normal stress and under extreme stress.  It also reveals how likely we are to see certain "strong" behaviors or imbalances.  During the debrief process and even more so, in executive team building sessions using these tools, we've continually learn lessons in how to improve and sustain a high performing team.

 

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Here I will discuss, at a high level, how you understand your organization's shared values and beliefs and then use this understanding to help create a higher performing and more inspired and engaged  organization. Culture, as we see it, is the shared values and beliefs of an organization that determine much of its success.  This is, in large part true, because culture largely determines the quality and quantity of discretionary effort both by managers and by employees.

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"The U.S. Department of Labor has estimated the costs to replace an employee to be approximately 1/3 their annual salary; but when you start looking at the impact of hiring the wrong employee and having to replace them, some studies say 2.5 times annual earnings, some 4 times and some even higher." AGILEdge